Sidely uses an interconnected web platform and mobile application with continuous synchronization to ensure all your data is up-to-date. Here’s how to check and manage the synchronization of your app.
1. How Synchronization Works in Sidely
Continuous Synchronization
Data between the web platform and the mobile app is synchronized in real-time when you are connected to the internet.
Offline Management
If you are offline for a while, data will be stored locally on your device and automatically synchronized as soon as you reconnect to the internet.
2. Checking Synchronization on the Mobile App
To ensure your data is synchronized:
Access the App Settings
Open the Sidely mobile app.
Tap the Settings button (gear icon).
Use the "Synchronization" Button
Select the "Synchronization" option.
A status page will appear, showing the synchronization status.
Synchronized or Pending Items
If everything is synchronized, a message or visual indicator will confirm that all data is up-to-date.
If some items are not yet synchronized, they are temporarily stored in the app's cache.
3. What to Do If Items Are Not Synchronized?
No worries, here’s how to handle it:
Ensure a Stable Internet Connection
Complete synchronization requires a reliable connection.
Let the App Synchronize Automatically
Cached items will be sent as soon as the connection is restored.
No data will be lost during this period.
Manually Trigger Synchronization (Optional)
If you wish to speed up the process, tap the "Synchronization" button again in the settings.
4. Working Offline
Offline Mode
If you work offline for several minutes or hours, your data will be temporarily saved on the device.
Automatic Resumption
As soon as you reconnect to the internet, synchronization will resume automatically, transmitting data to the server.
Best Practices for Synchronization
Work with a Stable Connection
To ensure uninterrupted synchronization, connect to a reliable network.
Regularly Check Synchronization
When working offline, use the "Synchronization" button to confirm that your data uploads correctly once you reconnect.
Be Patient with Large Updates
If you have a lot of items to synchronize (e.g., photos, reports, forms), it may take a few moments.
FAQ
1. What should I do if data doesn’t synchronize properly?
Check your internet connection.
If the issue persists, restart the app or contact support via the Sidely chat.
2. Can I work offline without losing my data?
Yes, Sidely stores your data locally when no connection is available. It will synchronize automatically as soon as you’re reconnected.
3. Is synchronization automatic or manual?
It is automatic as soon as an internet connection is available. However, you can trigger it manually via the "Synchronization" button in the settings.
4. Should I worry if some items remain in the cache?
No, cached data is simply waiting for synchronization and will upload as soon as the connection is stable.
5. Can I check synchronization from the web platform?
No, synchronization can only be checked directly from the Sidely mobile app.
Keywords
Sidely Synchronization
Managing Offline Data in Sidely
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Sidely App Cache