Steps to reactivate a user license
1. Request the reactivation
Contact our support team via the chat or by email.
Give the email address of the user and the reason for the reactivation.
2. Review and processing of the request
We check that a license is available.
Once approved, we reactivate the user.
3. Notify the user
The user can access Sidely right away with their credentials. They first need to click "Forgot password" to receive a password by email.