In Sidely, the company profile centralizes all the information about a point of sale. It lets you track, analyze and interact with your customers and prospects. The profile is organized into three main sections, offering a detailed and interactive view.
Go to the "Accounts" page, then "Companies".
Click the company name.
1. Point-of-sale information
This section brings together all the key information to qualify and segment your companies.
Header
Here you will find the company name and its status.
Quick action buttons are also available, in this order:
Add notes
Call by phone
Send an email
Create a new event
Between the header and the overview, you will find the company's tags.
Overview
✔ Required fields: Owner (you or a colleague), Address, Phone, etc.
✔ Additional fields: Configured by your manager (e.g. Segment, Typology, Channel, SIRET).
✔ Form fields: Information from visits, calls and interactions.
✔ Report fields: Analytical data such as DN (numeric distribution), revenue, out-of-stocks.
These fields can be grouped into different custom categories.
This data is updated automatically based on your sales activity.
2. The timeline
Located in the center of the profile, the timeline lets you view all chronological interactions and updates related to the point of sale.
What you can see in the timeline
✔ Field updates (e.g. change of typology, updated contact details).
✔ Sales events (visits, calls, scheduled tasks).
✔ Completed forms (e.g. product presence check, order, in-store promotion).
Each entry is interactive: click it to access the details of past actions.
3. The dashboard (plans above Starter)
View the company's report data in chart format.
4. Product KPIs (plans above Starter)
View the company's KPIs by product.
5. Linked items
In the right-hand column, you will find all the objects linked to the company, organized by category.
Contacts
List of people associated with the point of sale, with their contact details.
Events
History of scheduled visits, calls and tasks.
Form instances
Access to completed forms, updated with each interaction.
Notes
Section dedicated to observations, comments and important information.
Documents
Storage for contracts, marketing materials and shared files.
Campaigns
View of current or past promotions and in-store activations applied to this point of sale.
Photos
Library of associated images (e.g. store front, shelves, POS materials in place).
FAQ
1. How do I edit a company's information?
Click directly on an editable field or use the Edit button.
2. How do I view a form's history?
In the timeline, click a form instance to see the details.
3. How do I add a contact to a company?
In the Contacts section, click + Add contact and fill in the information.
4. Can I filter the events displayed in the timeline?
Yes, use the filters to display only the relevant interactions (e.g. visits, calls).
5. Where can I find the marketing campaigns linked to a company?
In the Campaigns section, you can access all the associated promotional operations.





