Access the Billing area
Click your photo or initials
On the web platform, go to the top right of your screen and click the bubble with your photo or initials.
Select "Billing"
Click the Billing option to open the billing area.
Enter your email address
Enter the email address used for billing.
You will receive an email with a confirmation code.
Enter the confirmation code
Enter the code you received to access your billing area.
What's in the Billing area?
Once logged in, you can access several features:
1. Your payment method
View or update the bank card or other payment method linked to your Sidely account.
2. Your billing information
Edit your billing details, such as your address, company name or any other important information.
3. Your invoice history
Paid invoices: download invoices you have already paid or the matching receipts.
Invoices due: view invoices awaiting payment and pay them in one click.
Actions available in the Billing area
Pay an invoice due: click an invoice marked "due" to pay it right away.
Download an invoice or receipt: go to your history to download a PDF copy of your invoices or receipts.
FAQ
1. What if I don't receive the confirmation code by email?
Check that the email address you entered is correct and matches the one used for billing. Also check your spam folder.
2. Can I use several payment methods?
No, only one payment method can be linked to your account at a time. You can update it at any time, though.
3. Can I change an invoice that has already been issued?
No, once an invoice has been issued, it can't be changed. Make sure your billing information is correct before invoices are issued.
4. Can I access invoices from the mobile app?
No, invoices can only be managed on the web version of Sidely.
5. What happens if an invoice isn't paid on time?
If a payment is late, Sidely will send you email reminders so you can settle it.