In Sidely, you can deactivate a user to free up a seat. You can then reassign the license to a new user or leave it vacant until further notice.
Deactivate a user from user management
To deactivate a user, go to the user management page:
Open user management
Click the gear icon in the top right corner of the screen.
Go to Account settings, then User settings.
Select the user to deactivate
Find the user you want to deactivate in the list.
Go to Status and select Inactive, then validate with Edit
What happens when you deactivate a user
Access removed: the deactivated user can no longer access Sidely.
Seat freed up:
If your contract is active, the seat is freed up, so you can:
Add a new user at no extra cost.
Leave the seat vacant for future use.
Key points to remember
No permanent deletion: deactivating a user doesn't delete their data. It stays available and can be transferred to another user if needed.
Flexible seat management: you can reassign the freed seat to a new user whenever you need.
FAQ
1. What happens once a user is deactivated?
The user loses access to Sidely. The seat stays available for a new user or can be kept vacant.
2. Can I reactivate a deactivated user?
No, you can't reactivate a deactivated user yourself. You'll need to create a new user if necessary.
3. Is the deactivated user's data lost?
No, all data stays intact and can be transferred to another user (for example, by reassigning their companies from the Companies page).
4. Does deactivating a user reduce my bill?
No, deactivation doesn't change your billing, but it frees up a seat that you can reuse.
5. How many seats can I deactivate?
There's no limit. You can deactivate users as needed.